Built by a team with deep operational experience in using customer listening to identify and implement opportunities for financial institutions, our platform offers executives an assured path to proactively strengthen their business.

Thanks to our predictive platform, our clients can anticipate future complaints and their causes, quickly and proactively address customer feedback, protect their business, and improve performance.

OUR TEAM

The team has worked in leading Fortune financial services companies holding c-suite, executive and senior leadership positions across all major business lines and functions.

Marcia Tal
CEO & FOUNDER

Globally-recognized executive helping businesses profit from hidden value in their data; Built world-class analytic functions introducing advanced tools and governance processes across 30 markets

Previous Positions:

Citi EVP | Global Decision Management

Citi Cards Marketing Executive

Citi Cards Risk Management Executive

Thomas Acton
CHIEF FINANCIAL OFFICER

Financial executive with experience developing incremental revenue streams for businesses using their data

Previous Positions:

Citi Managing Director

CFO | Credit CardsBranch Banking, Investments and Insurance

Citi General Manager | Finance, Business Planning and Strategy

Angela Curry
CHIEF OPERATING OFFICER

Transformation manager adept in development and application of advanced analytic techniques for improving customer experience

Previous Positions:

Citi Managing Director | Global Analytics and Insights

Citi EVP | Citi Cards Decision Management

VP/Director | Risk Management

Jonathan Lewis
LEAD ENTERPRISE ARCHITECT & TECHNOLOGY LIAISON

Technology expert skilled in Agile project management, data management and governance, advanced analytics application development and digital automation

Previous Positions:

Project Management/Technology Consultant to Fortune 500 financial services enterprise Reengineering and Business Intelligence projects

Diane Hansen
BUSINESS MANAGER

Experienced administrator with robust background in operations, financial analysis, forecasting, budget management and project implementation spanning various functions across financial services and investment management organizations

Previous Positions:

AVP | Citi 

Amy Radin
CHIEF MARKETING OFFICER

Award-winning author; globally-recognized marketing, digital and innovation executive with a track record of moving ideas to performance in complex, regulated businesses.

Previous Positions:

Citi Global Consumer Chief Innovation Officer

EVP | US Cards e-business

EVP | Global Digital Banking

OUR PHILOSOPHY

Be realistic

Deliver expertise and excellence with every opportunity, supplying clear, actionable insights at the speed of business.

Be human

Operate with humanity and empathy, whether addressing customer frustrations or financial institution business challenges.

Be visionary

Pave the way to business growth, by transforming complaints into a source of value.

Tal Solutions, LLC
The Falchi Building
31-00 47th Avenue
Suite 3100
Long Island City, NY 11101

CONTACT US

Uncover the hidden
value of your
customer’s voice.

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