Executives Share Their Top 5 “Complaint Priorities” For 2020
Since launching the PositivityTechⓇ intelligent platform, we’ve met with […]
Are Gift Cards Really The Best Gift Of All?
The holiday season is here, which means that gift shopping […]
When A Customer Says, “You’re Destroying My Life”
“This woman says Equifax mixed up her father’s credit report […]
Complaints about digital money transfers are on the rise
It’s not surprising that digital money transfer services such as […]
Why Does How You End A Relationship Matter?
What’s the best way to leave a job? What’s the […]
Why Complaints About Credit Scores Are So Complex
My son recently applied to rent an apartment, and when […]
Uncovering Value in Customer Complaints About Overdraft Fees
A friend’s daughter was recently purchasing groceries when […]
Behind the Scenes of the PositivityTech® Intelligent Platform with Marcia Tal
Throughout my career, I’ve felt privileged to help multiple lines […]
Announcing the PositivityTech® Intelligent Platform
I’m thrilled to announce the launch of the PositivityTech® intelligent […]
It’s a mistake to dismiss CFPB’s complaint database
Financial institutions have often criticized the agency’s publication of consumer […]