Marcia Tal, Author at PositivityTech | Page 4 of 8

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So far Marcia Tal has created 73 blog entries.

The scale and power of customer conversation data
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The scale and power of customer conversation data

News and Media

The scale and power of customer conversation data

Marcia Tal2023-04-03T17:51:48-04:00August 27, 2021|

Are you really listening? The Future of Voice Data
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Are you really listening? The Future of Voice Data

News and Media

Are you really listening? The Future of Voice Data

Marcia Tal2022-11-19T14:39:36-05:00June 15, 2021|

“Voice as Data: Why Customer Complaints are the Key to Solving Systemic Issues”
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“Voice as Data: Why Customer Complaints are the Key to Solving Systemic Issues”

News and Media

“Voice as Data: Why Customer Complaints are the Key to Solving Systemic Issues”

Marcia Tal2022-11-19T14:39:38-05:00June 8, 2021|

To Eliminate Bias, Banks Must Pay Attention to their Customer Complaint Data
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To Eliminate Bias, Banks Must Pay Attention to their Customer Complaint Data

News and Media

To Eliminate Bias, Banks Must Pay Attention to their Customer Complaint Data

Marcia Tal2023-04-03T18:16:33-04:00May 11, 2021|

AI enables banks to spot bias claims in customers’ complaints
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AI enables banks to spot bias claims in customers’ complaints

News and Media

AI enables banks to spot bias claims in customers’ complaints

Marcia Tal2023-04-12T11:16:46-04:00April 19, 2021|

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