Why Does How You End A Relationship Matter?
What’s the best way to leave a job? What’s the […]
Why Complaints About Credit Scores Are So Complex
My son recently applied to rent an apartment, and when […]
Uncovering Value in Customer Complaints About Overdraft Fees
A friend’s daughter was recently purchasing groceries when […]
Behind the Scenes of the PositivityTech® Intelligent Platform with Marcia Tal
Throughout my career, I’ve felt privileged to help multiple lines […]
Announcing the PositivityTech® Intelligent Platform
I’m thrilled to announce the launch of the PositivityTech® intelligent […]
It’s a mistake to dismiss CFPB’s complaint database
Financial institutions have often criticized the agency’s publication of consumer […]
How Complaints Can Drive Business
As I speak with financial services executives throughout the industry, […]